Hello, N00b here. My IT Support at my company has Symantec Backup Exec 12 for Windows Servers setup to backup our Macs. Their saying on my Mac, the backup remote agent keeps failing. It fails randomly. Sometimes it will be working for 2 weeks and then all of a sudden it fails. He says he usually has to go into Terminal and run the following commands if the agent has failed to restart it: cd /Library/Startupitems/VRTSrams sudo./VRTSrams start Can anyone help me to why it's continuously failing?
If this is the wrong forum, don't shoot me. Thanks in advance. Bee wrote: Norton stuff has a glorious reputation for messing up Macs. This is not Norton the OP is referring to. This is the client for Symantec's BackupExec application.entirely unrelated to Norton. So please don't give false hope for software the OP is not even using.
Veritas' donation of Backup Exec through TechSoup includes all the agents. The Backup Exec Remote Media Agent for Linux Servers provides storage. Sep 15, 2009 N00b here. My IT Support at my company has Symantec Backup Exec 12 for Windows Servers setup to backup our Macs. Their saying on my Mac, the backup remote agent keeps failing. It fails randomly. Sometimes it will be working for 2 weeks and then all of a sudden it fails.
Backup Exec Agent For Windows
Rockets4Life, What version of BackupExec are you running? We run 11d and 12.5 without issues on Macs, so you may want to look into upgrading if possible. However, we did see the same issue you're seeing on one of our Linux boxes and doing a Google search showed that it was a common issue among Linux installations. We remedied by configuring the Linux box to run a cron task every 15 minutes to run the RALUS startup command and it worked fine ever since. You may want to try the same.
Symantec Backup Exec Remote Agent
Also, you should also post your question on Symantec's forums, as if there is a definitive solution, you'll probably find it there. Templeton, After installing Cronnix on the Mac and I entered the command you told me, I ran a test task. It didn't seem like it ran. I have the commands below that I usually put in to wake up the agent. Is there anyway I can shorten the commands to just one line?
Or would I have to create 1 task for the 1st line and then another task for the 2nd line? Cd /Library/Startupitems/VRTSrams sudo./VRTSrams start Also, when I want to choose 15 minutes every time, every day, do I just star out the other options and choose 15 for the minutes section? Thanks in advance. Apple Footer. This site contains user submitted content, comments and opinions and is for informational purposes only. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site.
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